Assessinng TCF

Assessing and implementing T&C

To help in the development of training and competence best practice, we have developed a set of Standards to guide you.

They include

Policy and governance

Achieving and maintaining competence

  Policy and governance Aim To define how the business sets out its training and competence regime and how it is demonstrated.


Outcome you should demonstrate Training Unit

Regulatory competence requirements Understanding the outcomes […]

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Training & Competence

 There are two sections in the training and competence sourcebook within the Financial Conduct Authority (FCA) handbook. The first section (TC1) contains the commitments, which state that it is a firm’s responsibility to ensure that individuals

1. Are (and remain) competent for the work they do

2. Are appropriately supervised

3. Have their competence regularly reviewed

4. Have a […]

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Evidence of Compliance

The key measures considered by the FCA when assessing whether the principles for business have been fully implemented are

Treating customers fairly (TCF) Training and competence (T&C)

  The next step How treating customers fairly22 works in practice.

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FCA’s 11 Principles for business

What is principles based regulation?

The principles for business are based on the four statuatory objectives set out by the FCA

Maintaining confidence in the financial system Promoting public understanding of the financial system Securing the appropriate degree of protection for consumers Reducing the extent to which it is possible for a business to be used for a purpose […]

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TCF – The 6 Customer Outcomes

The six TCF outcomes The six consumer outcomes explain what the FCA  want TCF to achieve for consumers.

Fair consumer outcomes remain core to what the FCA expect of firms, the FCA will measure a businesses ability to provide consumers with the outcomes below, businesses that can’t evidence these will be subject to supervisions and potential sanctions:

Outcome 1: Consumers can […]

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Thought of the Day

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Asset Finance Solutions sponsor Kyle Hornby

Asset Finance Solutions are pleased to announce that we have recently agreed to sponsor Kyle Hornby, viewed by many as the next big thing in motor racing.

Kyle Hornby was born in Hazel Grove (Stockport) on the 3rd June 1999 and by 2008 was testing and racing Cadet Karts at the age of 8. Since then […]

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New fuel rates for company cars

Advisory fuel rates for company cars New company car advisory  fuel rates have been published which took effect from 1 June 2014. HMRC’s website  states:

‘These  rates apply to all journeys on or after 1 June 2014 until further notice. For  one month from the date of change, employers may use either the previous or new  […]

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Thought of the day

“One of the most important keys to Success is having the discipline to do what you know you should do, even when you don’t feel like doing it.”

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AFS at the NACFB EXPO and the BVRLA / FCA Compliance Seminar


Wednesday 25th June saw AFS exhibiting at the NACFB EXPO for the 5th year. Another great show and an opportunity to catch up with ex-colleagues, but also meet some potential new ones.

It was an incredibly busy day for us, with arguably more people than we have experienced in the previous 5 years, our visitors this year wanted to discuss a multitude of […]

By |June 27th, 2014|Asset Finance Solutions' Stories, General Finance|Comments Off on AFS at the NACFB EXPO and the BVRLA / FCA Compliance Seminar